The last thing to do is select which carrier you want to use for delivery to your International Location. There are several options for delivery times, so choose one that fits your budget and speed.
Thanks to the Shipito service, living outside the United States no longer hinders you from buying from Juicy Couture or any other US-based company. Shipito ships to almost all countries in the world. Payment Information. What Payment Methods Are Accepted? Orders and Returns. How do I place an Order? Do I need an account to place an order?
If you would like to register, please click here Who should I contact if I have any queries? How Can I Return a Product? JC customer service rep named Nikko advised they will not offer an exchange or refund as the item was on sale.
I appear to have no recourse. I don't think this is an acceptable level of customer service and I'm quite disappointed, as I have always loved this brand. In October My bf ordered me a black purse and matching wallet. Juicy sent me blue purse in wallet. Two months ago I noticed that the purse and wallet started unraveling in several places.
I contacted customer service and they requested pics. I have tried to send requested pics over a dozen times and keep getting a failure notice.
I called customer service again and was told that their is nothing wrong with their e-mail. You would think something that costs so much would be guaranteed by it's company.
I will buy coach from now on. Forget this nonsense. This is ridiculous. Rip off by Juicy couture and their business partner borderfree. I would like to share my sad experience about the JC customer service and how they handle the problem.
Which make the total amount higher then it was in the beginning when I was placing my order. When I contacted the JC customer service, I've got on the line Dave, he was kind enough and promised to solve the issue as soon as I will place the order and provide him the order number to refund the difference. I agreed and proceed. One day later no news from juicy couture, I decided to contact JC customer service regarding the current situation with my order and how to get the correct price.
I got a rep from JC customer service, her name was Chelsey, she refused to give me her surname and kept me on hold for 40 min! The phone call from overseas of 40 min! I don't think this is an acceptable level of customer service and I'm very disappointed.
Never ever again I am gonna buy JC. I have seen sites decline when they get to popular, and I hope this has not happened to Juicy. I bought four very expensive Juicy bird items and they were just as pictured, and I have spent way too much on 50 charms. I have been lucky and everything was right. The stores are very nice and try to offer great customer service.
I had very good shopping experience with juicycouture. In June the company was reported to be closing all its stores in the United States, with the closure expected by the end of June From I placed imagines of my items which are good quality and as seen in pretty little liars.
Pretty bad in My opinion Juicy Couture pulled in over million dollars in sales in the last year. Not bad, for a Company who refuses to ship boxes now with the jewelry. I have ordered 3 things from Juicy Couture before. The latest shirt I ordered was on their new site, and it was a quick and easy process. I like the way the site is organized, and my shirt showed up pretty darn quickly, and with free shipping. I think the best part about the site though is they have free returns too, so there was pretty much no risk in trying the shirt.
It fit perfectly though so no need to return. This is a fun site to shop! Really incompetent customer service. Two items in my order arrived damaged, and I was told that I could return them and that I would not be charged return shipping. However, two weeks later when my refund was processed I saw that they had deducted return shipping from my refund.
International Delivery business days for international delivery PS: international deliveries maybe subject to customers duties that the customer will have to pay to recieve the package.
We only charge shipping fee and not customs. Delivery Time Order deliveries will be made between 9 am — 8 pm Monday — Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i. Juicy Chemistry is not responsible for damage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments. Returns are easy. Contact us to initiate a return. In case you wish to know our replacement and refund policy, please email us at sales juicychemistry.
Hi We are sorry the product didnt work well for you. Kindly let us know how you have been using it so we can assist further.
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